Maarag-Tech is looking for experienced professionals:

 

​Professional Services Engineer​



•  2 - 5 years previous experience in a Professional Services support role, working directly with customers (face-to-face) as front-line support

•  Excellent customer facing  and service oriented skills

•  Self-motivated with very high-quality deliveries, quick and  effective learning skills

•  Great verbal and written communication skills‏

•  Strong troubleshooting and problem solving skills with technical expertise to

     troubleshoot problems raised by customers

​ 

Job Requiremets‏:

• Achieve and maintain high levels of customer product understating‏

• Collaborate with customer's team to deliver a high quality service‏

• Deliver technical workshops, presentations and documents‏.

• Provide and lead training sessions at customer site‏

• Manage customer expectations and deliver an exceptional service in line with

   contractual obligations

• Serve as a mentor for product specification

• Understand customers' requirement for their projects and provide the necessary know-how knowledge accordingly‏

• Capable of diagnosing and debugging intricate and complex problems those customers are experiencing